MFAA & FBAA approved · Live, facilitated training
Turn your support staff into file-ready processors.
The Cert IV teaches the theory. We teach your loan processors and admin staff how to actually put a clean Australian file together, live, with a 23-year industry veteran. Fewer reworks, cleaner submissions, one to two touch approvals.
Trained across brokerages Australia wide. Delivered by Amanda O'Hara.
The training catch-22
Most brokerages put off hiring support staff for the same reason: no time to train them.
You need a processor to get your day back, but training one properly takes days you do not have. So the work piles up, files go back and forth, and your good people burn out. BPP is the training that gets your staff productive on real files, without you having to stop and teach it yourself.
Course tracks
Four role-based tracks. Book a scheduled intake, or train your team privately.
Each track is a live series of two-hour sessions on Zoom, camera on, capped small enough for real questions on real files.
Admin Loan Processor
Get a new admin hire useful on files quickly.
Loan Processor
Our most popular track. End-to-end processing on Australian files.
Mortgage Broker & Broker Support
For brokers and the person keeping their pipeline moving.
Loan Packager & Credit
The complete credit-ready pathway, from documents to policy.
Every track is built from our individual modules, so you can start with one and step up to the full pathway.
Or target one gap
13 individual modules, $225 each.
Just need to fix one thing? Take a single two-hour module. Every module counts toward MFAA and FBAA CPD, and stacks toward a full track.
For teams
Train your whole team together, on your files.
Training several staff at once? We will run a private cohort around your workflow and your systems. Same accredited content, focused on how your brokerage actually works.
- ✓ One consistent standard across your whole support team
- ✓ Scheduled around your business, delivered live
- ✓ Built from the same MFAA and FBAA approved modules
What brokers say
Trained staff, cleaner files, fewer touches.
“We are getting one to two touch formal approvals.”
“It is an investment in the business, not an expense.”
Get started
Ready to make your team file-ready?
Book an intake, or grab a free 15-minute call and we will work out which track fits your team.
Or talk to us: (02) 7209 3090 · hello@brokerperformancepartners.com.au