<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Broker Performance Partners blog</title><description>Practical notes on training brokerage support staff, building file-ready teams, and getting new hires useful faster.</description><link>https://bpp-website.pages.dev/</link><language>en-au</language><item><title>One Trained Person Is Not a System</title><link>https://bpp-website.pages.dev/blog/one-trained-person-is-not-a-system/</link><guid isPermaLink="true">https://bpp-website.pages.dev/blog/one-trained-person-is-not-a-system/</guid><description>When the one trained processor resigns, a small brokerage can grind to a halt for months. Why key-person risk is a training problem, not a hiring one.</description><pubDate>Thu, 27 Aug 2026 00:00:00 GMT</pubDate></item><item><title>Be The Credit Analyst</title><link>https://bpp-website.pages.dev/blog/be-the-credit-analyst/</link><guid isPermaLink="true">https://bpp-website.pages.dev/blog/be-the-credit-analyst/</guid><description>Your broker notes are written for the credit analyst, not for you. Amanda O&apos;Hara on writing notes that answer the questions before an MIR is ever raised.</description><pubDate>Wed, 22 Jul 2026 00:00:00 GMT</pubDate></item><item><title>Train or outsource your loan processing?</title><link>https://bpp-website.pages.dev/blog/train-or-outsource-loan-processing/</link><guid isPermaLink="true">https://bpp-website.pages.dev/blog/train-or-outsource-loan-processing/</guid><description>The build-versus-buy decision every growing brokerage hits, and how to weigh it without falling into the offshore-cost trap.</description><pubDate>Sat, 18 Jul 2026 00:00:00 GMT</pubDate></item><item><title>Who Needs Training?</title><link>https://bpp-website.pages.dev/blog/who-needs-training/</link><guid isPermaLink="true">https://bpp-website.pages.dev/blog/who-needs-training/</guid><description>A Cert IV makes you qualified, not job ready. Amanda O&apos;Hara on the three people who need broker support staff training, and why it belongs outside your week.</description><pubDate>Sat, 18 Jul 2026 00:00:00 GMT</pubDate></item></channel></rss>